Refund policy

REFUND & RETURN POLICY

ALL SALES ARE FINAL.

Honey B Esthetics does not offer refunds, returns, or exchanges except where required by law.

SERVICES, DEPOSITS, PACKAGES, PROMOTIONS & GIFT CARDS

All payments are final and nonrefundable. Appointment changes are governed by the Cancellation & Rescheduling Policy.

SKINCARE PRODUCTS

Products are specially ordered for each client after payment and shipped directly to the delivery address provided at checkout.

Product orders cannot be canceled, returned, refunded, or exchanged due to a change of mind, an incorrect product selection, personal preference, product sensitivity, or opened or used merchandise.

Please review your product selections and shipping address carefully before completing checkout. Honey B Esthetics cannot guarantee that an order or address can be changed after it has been submitted.

DAMAGED, DEFECTIVE OR INCORRECT SHIPMENTS

If your order arrives damaged, defective, or incorrect, contact Honey B Esthetics within 3 calendar days of delivery.

Please include your order number and clear photos of the product, shipping label, and packaging. Keep all products and packaging until the claim has been reviewed.

Honey B Esthetics will review the issue and work with the supplier or shipping carrier to provide an appropriate correction when applicable. This process is not a general return or refund option.

If an order cannot be fulfilled, Honey B Esthetics will provide any remedy required by applicable law.

 

APPOINTMENT CANCELLATION & RESCHEDULING POLICY

By booking an appointment with Honey B Esthetics, you agree to the following terms.

RESCHEDULING

• One reschedule is permitted when at least 48 hours’ notice is provided.

• Your rescheduled appointment must take place within 30 calendar days of the original appointment date.

• Any appointment credit expires 30 days after the original appointment date. No extensions or additional reschedules will be granted.

LATE CANCELLATIONS & MISSED APPOINTMENTS

• Reschedule requests or cancellations made with less than 48 hours’ notice, same-day cancellations, and missed appointments are considered no-shows.

• All amounts paid will be forfeited, including deposits, full service payments, package payments, and promotional payments.

• A new appointment and new payment are required to book again.

PAYMENTS

All appointment payments are final and nonrefundable. A payment may be transferred to one new appointment only when all rescheduling requirements above are met. Payments cannot be transferred to another person.

SUBSCRIPTIONS & MEMBERSHIPS

Subscription or membership changes and cancellations must be completed before the next scheduled billing date. Cancellation stops future renewals but does not refund charges already processed. The appointment cancellation and rescheduling rules above still apply to services booked through a subscription or membership.